WHAT OUR GUESTS SAY

We hope you enjoy reading "what our guests say.' If you would like to share a comment or two about your stay with us, send us an e-mail.

July 19, 2010

To: Higgins Lake KOA
From: The Stephens Family

Thank you and your wonderful staff for a great stay at your KOA. We were there this past week end and stayed in Studio 3 and loved it, even if the bathroom door locked us in! We were there in mid-June in our motorhome with our grandkids and had a tremendous experience. The one thing that makes your KOA standout is your customer service. Everyone is friendly,helpful, funny and always working so hard. The best was when I came in the office with a question and Sherri was holding a phone to each ear and still looked up and acknowledged me. I know that I cannot remember everyone's name but the one who served the sundaes was so pleasant with kids and the one who checked our cabin when we left was great as well. Everyone is skilled in customer service, including the young man who was sweeping the walk outside the office. The gentleman who made the evening fires was awesome and made great fires for us to enjoy while watching the chipmunks. Thanks again for a great stay, we will certainly remember our fun times there and will return, not only because of KOA's reputation, but because of how you treat everyone who visits you. In this day and age of some businesses being too busy to spend time on customer service, you are doing an outstanding job.

August 17, 2009

Dear KOA Employees,

Thank you so much for making our vacation to Higgins Lake this summer so much fun! Our daughters loved all you had to offer, from the daily arts and crafts to the monkey jumper and rock wall. We greatly appreciate your wonderful customer service and friendly employees. After staying in both the Pirates Cove Yurt and the Moose Lodge during our stay we will be sure to come back next year, both were well above standard on cleanliness. Your campground will most likely become our yearly family tradition. We will be sure to get, at the very least, a day pass the next time we are up your way. And when family from out-of-state takes over grandmas's cabin, and there isn't enough room for us we'll definitely be staying with you instead of the state park because it is well worth the few extra miles drive. Thanks again and keep up the good work!

Sincerely,
The Block Family

August 5, 2008

To: ALL the Taylors
From: Dennis and Vicki of Ohio

Thank you so much for helping to give us the most relaxing, fun vacation we've had in a long time. We were able to enjoy the beauty and quiet of your KOA and the surrounding areas. We will be back. And Jim and Greg, if you are ever down this way, Dennis would love to give you a tour of his company. Thank you again, and God bless you all.